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Free medical consultations with the e-med Nurse

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Skype Video Consultations

To save you from making the journey to e-med for a face to face
consultation, e-med now offers video consultation using Skype.

We only charge the standard £15 consult fee for this, but the video
streaming is free from Skype.

All you need is to have broadband and a webcam.

So we can consult in this manner for many of your medical problems.

How do I make an appointment for a Skype Consultation?
Simply complete our Information request form to arrange a time for an appointment, be sure to include your Skype Account Login Name in the body of the email.

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How do I attend my Skype Video Consultation?
At the time of your appointment, ensure that you are signed in to Skype and online. The e-med Doctor will make a call to you - select the green button to answer the call.


Note: You may need to press the "Start My Video" button in order for the Video to commence.

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What are the requirements for Skype Video Consultations?
- PC running Windows 2000 / XP / Vista
- 1 GHz processor
- 512 MB RAM
- Video Card with at least 16MB of memory
- 30 MB free space on your hard drive
- Full duplex sound card (most sound cards made after 1998)
- Webcam
- Cable, DSL or equivalent broadband connection to Internet

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How do I get Skype for my computer?
Download the latest version of Skype from http://www.skype.com/download/skype/windows/

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How do I install Skype on my computer?
Follow these steps to install Skype onto your computer:

1. Locate the Skype.exe setup file that you downloaded.
2. Double click on the file to begin the setup process.
3. Click through the setup wizard to install the software.

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How do I create a Skype account?
If you don't already have a Skype account, you will be able to create an account when Skype starts for the first time.

  1. Open the Skype application (Start menu -> Programs ->Skype)
  2. Click on "Don't have a Skype name?"
  3. Complete your personal details - make a note of your password and username
  4. Follow the steps to sign in

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Do I have to pay to create a Skype account?
No, the Skype service is free for Skype to Skype voice and video calls..

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Where can I find more information about Skype?
Visit www.skype.com

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Free medical consultations with the e-med Nurse

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e-med is NOT an emergency service. If you need immediate medical assistance, please dial 999 or visit your local A&E department.